We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-15 Business days |
| Canada, Europe | 10-15 Business days |
| Australia, New Zealand | 10-15 Business days |
| Central & South America | 15-20 Business days |
| Asia | 10-15 Business days |
| Africa | 15-20 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
Very beautiful. Excellent quality.
Ok thank you
Beautiful, recommend to everyone
Beautiful charmsy, fast shipping, recommend
It's very nice and soft.
Item added accurately on time well packed according to the description thank you
Cudny
In this store always excellent charms and service at altitude. Parcels are always well packed. It is not the first time I buy here and always happy. The store also put a gift-set with earrings, thank you. Always also put in the parcel gift bags with the store logo. Thank you very much for everything.
Top like Again
Very delicate!
Amazing charm! I love it!
It's identical to what it looks like in the photo
100% OK
Lovely, I already bought 3 This shop works great and has quality stuff
Perfect very pretty fast delivery I recommend thank you to the store
Labai gražus pakabukas
Just like it comes in the picture. I already wet it and it doesn't get ugly.
Precise
Super Quality! Gorgeous
Wonderfull! Very shiny, doesn't attach to magnet, nice colour of the gemstone! Thank you, dear seller, as usual, you have perfect quality!
Prefect quality! Good size, as usual Pandora. Doesn't attach to magnet, has Bamoer quality stamp.
Beautiful; It looks very delicate and fine, I recommend the product, arrived ahead of schedule. Very satisfied with the purchase.
Very beautiful! Love it. Very detailed with lovely colours, It looks just like the photos. Great seller.
Top!!!
Charm garnum, duplicate blitz. Delivery shwidka.