We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-15 Business days |
| Canada, Europe | 10-15 Business days |
| Australia, New Zealand | 10-15 Business days |
| Central & South America | 15-20 Business days |
| Asia | 10-15 Business days |
| Africa | 15-20 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
Very nice earrings. Narrow opening to put on
Arrived in the Dnieper in 3 weeks
Earrings are amazing. In the Sun so beautifully shine. Each earring has a sample. It's not the first time we buy from this store, I'm sure that silver 100%, because I'm allergic to jewelry.
Neat work, but this kind of lock is flimsy. Isam leaf is heavy and outweighs a little forward. But still they are very pleased. thank you.
Excellent
Perfect
Amazing! I love them. Just like the ones in the picture. Totally recommended!
Very small and elegant earrings, there is a test. Delivery is fast. Thank you to the store.
Cute and small. I think a bit overpriced.
The order came to Ukraine for 20 days. Earrings correspond to the description and photos, were in the brand Box, have 925 silver sample, beautiful, light, shiny, look neat, the buckle is reliable, works well. I recommend the store and the product.
I liked it, not small-medium. Buckle, there is a feeling that is weak, but when you wear it is not felt. Seller thanks!
Beautiful and excellent quality!
?adne, delikatne.
Beauty! Delivered very quickly! Wife is very happy!
super
The earrings are beautiful, fine and look phenomenal. Such as the product description. The closure is "click" from behind. In addition the order has reached lightning speed, about 8 working days and was perfectly wrapped, including box to keep them. Happy with the purchase and recommended the store.
Very nice, fastener fine
Incredibly cute.
The castle at seryodka is very gentle. Luda and eyelet small, they are for children
They are, of course, very beautiful and gentle. But the fastening is flimsy-flimsy. A couple of times in the evening. With these earrings you need to be constantly on the check, so as not to lose them