We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-15 Business days |
| Canada, Europe | 10-15 Business days |
| Australia, New Zealand | 10-15 Business days |
| Central & South America | 15-20 Business days |
| Asia | 10-15 Business days |
| Africa | 15-20 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
very beautiful, I like it
Beautifully made, quality enamelling, love these!
Wonderful
925 test. I liked it. All enamel coating is done neatly. As a gift I received a pendant. Thank you. ????? ?????. All items were packed well with boxes. Each item is separately in the bag. I will order more for the kit. Delivery is relatively fast.
Perfect
The parcel went to the Stavropol territory for three weeks, the track was tracked, packed in a box and an envelope with pouches. Very carefully executed, enamel exactly where should be... About Silver is not sure, but the test is worth it. Product and store recommend!
They are very nice, good quality
Earrings Super recommend
Cute earrings I am very glad I really recommend. Very well packed in nice pude?eczku and very fast delivery. Thank you stores :)
I loved it.
Simply precious
They are very beautiful and original. Very happy with the purchase.
Second i buy beautiful as always
All ordered Earrings are very nice all packed very nice very good store
I liked the earrings very much, especially in the kit in a similar ring! Came to rostov-on-don for 14 days, tracked. Asked the store to put in a box, he fulfilled my request + put a velvet pouch, thank you very much! I took for daily wear, i love unusual earrings that fit any image. The clasp sits tightly, at first it is not easy to remove the earrings, then it is better, and on the clasp and on the earring are samples. The habit of tearing the earrings when i'm worried, because with these earrings it hurts, it's for the best enamel on the leaves of good quality, bright. I strongly recommend the product and the seller, this is a very good option for such little money!
Very nice earrings