We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-15 Business days |
| Canada, Europe | 10-15 Business days |
| Australia, New Zealand | 10-15 Business days |
| Central & South America | 15-20 Business days |
| Asia | 10-15 Business days |
| Africa | 15-20 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
Very nice, reccomend. Goes on bracelet with the threads on the ends.
Very nice. Something light to be only silver but they have good shine and are cute.
bello
The pendant is chic, neat! Looks great! Daughter wanted to wear on a chain))
Very beautiful pin. I'm very satisfied with the order. The order was shipped quickly and the delivery is fast.
The photos speak for themselves, it's beautiful. I recommend
Beautiful I love seller really silver jewelry excellent quality
I loved it, very beautiful and delicate, more beautiful in person, what in the photos, I bought more from this seller.
I thought it was too small from the photo it looked bigger. More is beautiful and good looking. The quality of the material is beautiful. I still haven't used
Cool I love
Very beautiful and delicate, it is more beautiful in person than in the photo, I will be buying more for my collection.
very nice
Disgrace. Customs disgrace in Turkey. They keep the product you bought for ridiculous reasons by paying the customs money and do their best to ensure that you do not buy the product that is yours.
I loved them very nice, I recommend them
Beautiful! Fast shipping, I will order more times, thank you very much!
Charm approached my bracelet from the same store
Beautifully packaged, look the same as on picture
Quality is good, let's see how it will be worn
Very beautiful charm on Pandora. on the bracelet has not tried on yet, but, I think, it will do. True, the delivery was long, but I think it's because of Black Friday. I ordered 5 positions, put 3 fabric bags. Trifle, but nice.
All perfect!
Thank you, what you need
Perfect
Very beautiful and quality pendant. Thanks to the store for the gifts. I highly recommend.
Excellent. Thanks
The pendant is amazing. As for me-the quality for such a penny is perfect. And do not overpay for the original Pandora!) delivery from 13.11 to 10.12