SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-15 Business days |
| Canada, Europe |
10-15 Business days |
| Australia, New Zealand |
10-15 Business days |
| Central & South America |
15-20 Business days |
| Asia |
10-15 Business days |
| Africa |
15-20 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of eksiswar.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
So Ministry)🥰Duge Garnet and no ring, I'm in capture. The plant came with a tsyla and a package of Nadine.
I have No words to describe how precious these ringers are. Super delicate and thin, it's all I was looking for. They fascinate Me, I will buy more things from this store again, I love, I love.
looks good, fits well
The Pebble is thin, the head is heavy, it's rough, ale Duze it, try to stand. The Boula Garno is packed in gift boxes. Delivery is close to 3 types. Uncle seller. 6 rosmir ce DECE 16.5
I AM IN LOVE WITH THIS RING!!! SO BEUTIFUL!
Pictured next to a 1.9ct stone for size reference. This is smaller than I expected it to be, but that is my fault for not paying attention to dimensions. It is definitely dainty, and very cute. It is so small that isn’t isn’t super clear that the engraving is a heart, so I would be mindful of that.
I loved it I asked for a small size because I wanted it for the little finger and it is ideal as it is finite gives a special touch I love it and the heart is tiny but very well done
Came in a very good condition, just as described. Very thin! My husband didn’t even want to try it on because it’s so ‘girly’… lol. Well, I’m wearing this one now, too. They make a nice set lol.
Ameiiii. I will use it as a sideboard, because my ring is big. Well discreet and elegant. (You are loved by God)
Duzhe nizhna kabluchka, I trial. Delivered at the nichechina for 7 days in a garnoi box. Recommend
Very beautiful ring, I buy it for the second time, I have worn the previous one on my thumb for more than two years probably broke because it is very flattened, and it is quite thin and graceful)
Fine and delicate ring, very bright. Products from this seller are highly recommended, always good quality.
Puge cool ring, mile, zamovil rosmir 6 me pidishov, stop the test, came to the garni box, delivery
Very satisfied. The ring is beautiful, very finite, elegant and of good quality. Without a doubt it is a store that does not disappoint, I have already bought on several occasions, highly recommended.
It's super super finite, I already have very thin fingers, it's cute
Good item thanks for the speed
Beautiful product. Very happy
Ring is very thin, the quality is excellent recommended thanks to the store
Perfect, very nice
Beautiful and delicate. It is very thin but personally I like that.
Very beautiful! Thank you very much for the gift sent enjoy it very much! Thank you
Ok
Beautiful, elegant ring
Finite but very nice
I ordered TK this is the smallest size of the Rings on Alika, it seemed still large. Either my fingers are curves, or it just does not sit beautifully on the ring finger