We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-15 Business days |
| Canada, Europe | 10-15 Business days |
| Australia, New Zealand | 10-15 Business days |
| Central & South America | 15-20 Business days |
| Asia | 10-15 Business days |
| Africa | 15-20 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
Excellent quality, very nice design, good presentation, I loved them and recommended them with my friends. It is a pity that shipping takes so long for Argentina, but it arrived in the scheduled time. Thank you!
I loved the bracelet but it is very tough
Super!
100% silver bracelet recommended if you ask me
Beautiful bracelet. And a stylish box to it.
Very beautiful, one of the best birthday shopping here! He's incredible. However, it did not come in the brand package and without the bag😔This is not the first time I buy this company, I know how beautifully they always pack everything. Disappointed a little. It's a pity, I usually keep jewelry from the company in a bag. But product delight!
Beautiful With described! Comes in a little box and very well packed. I'm sure I'll buy more times
Very beautiful.
Perfection. Very beautiful, they sent too fast, I didn't even believe it arrived so fast, perfect. Zero Defect, great quality. Seems to be silver. I already have other parts from this store and super recommend
Really beautiful wonderful I am very excited I loved it Thank you the order arrived very quickly
I love very beautiful
I really liked it seems that good quality
I loved this bracelet very much, it looks quite quality, I have already started to buy my flocks to complement
Beautiful bracelet, pandora. A little stiff, but it's comfortable.
I'm simply in love! What a beautiful, shiny and delicate bracelet!!! Buy without fear
Very nice bracelet, good quality, nice to wear. I'm happy
All right, match the description.
Well-made is very beautiful
Beautiful arrived early board store
Exactly the same.. Happy
Corresponds to the description. At the castle there is a test of 925. Keeps the lock well. Wear only the beginning .... There will be changes in color I do not know. To date, the bracelet is happy.
Thank you, quality like
The bracelet found very delicate, but beautiful loved all quality top store congratulations and thanks charm toast. Bamoer store.
The package arrived to Hungary in 58 days, so it was a really long journey, because of Christmas Holiday. The product is very elegant, shiny and really beautiful with beads. Trusted store (thx for resending) Thanks for gifts. Highly recommended
The product is very beautiful, corresponds to the description. Very satisfied with the goods and the service of the store. Fast shipping. I recommend to everyone!