We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-15 Business days |
| Canada, Europe | 10-15 Business days |
| Australia, New Zealand | 10-15 Business days |
| Central & South America | 15-20 Business days |
| Asia | 10-15 Business days |
| Africa | 15-20 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
Very beautiful, neatly made earrings, ordered complete with a ring and other rings. I was not lucky, the earrings came with a marriage-lock is not fastened. Talked to the store, he sent me the same earrings again, for which I am very grateful. Until the parcel came, I look forward to it
all fine
Nicely packed in a box and each stud is packed in individual plastic pouch in order to avoid scratches during transporting. Feels high quality. hinges feels solid it is not lustrous and got few crystals as well which matches with metal. will recommend
Good quality
So beautiful!!!
Beautiful earrings, but on the ears it is not reliable (several times flew when removing the scarf.
The parcel went to Kiev from November 11 to December 5, came to ukrposta. Packed in a parcel with a doll, inside a box, in which each in a separate bag lay earrings. The earrings are really small, I expected it, so everything suited me. Made neatly, but there are unpolished places where the halves of the earrings converge, below. I had to align the file. The fasteners are closed with a tangible click, it's good. Sample 925 is, it is inside the earrings on the bend. The earrings themselves are gentle and in the ear sit perfectly. Pink flower is quite bright. Thanks to the store for the quality goods.
The third pair from this store. Thank youuuu, so nice!!!!
In general, the earrings liked. Working out the details is good, the size is small, but it suits me for everyday wear. Ears don't hurt. But the buckle is problematic, the usual extension to solve it did not work. I had to contact the master, because the earrings really liked and did not want to lose one earring. We managed to fix it. Happy. But I do not know it is so lucky or everyone has such a problem.
Very fine Earrings
Earrings are beautiful, I recommend to buy.
Beautiful earrings.
Thanks, lovely
Good quality, quick delivering
Very nice