We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-15 Business days |
| Canada, Europe | 10-15 Business days |
| Australia, New Zealand | 10-15 Business days |
| Central & South America | 15-20 Business days |
| Asia | 10-15 Business days |
| Africa | 15-20 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
Very beautiful charm. Wonderful store. Order reached Moscow in 35 days
Grapple awesome, the color is very beautiful, juicy, both glass and enamel, look great. Thank you!
It's beautiful. Like in the picture.
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Labai gražus pakabukas, Gaila, Kad akmenukai typewriter iš vienos pus?s.
The charm is very beautiful, although the color of silver is a little metallic or something, there is no reaction magnet, in places of scratches silver color. Stamp s925 and the manufacturer's logo stand on the charm side next to the hole for the bracelet. The pebbles are transparent, in the sense that they sparkle and no turbidity, bright and beautiful. On the one hand, the charm is decorated with slices of grapefruit in the form of a pebble (stand on the fasteners), and on the other hand the slices are covered with orange enamel with mother of pearl. Looks chic charm. About Silver it or not, the time will show, but this store (this jewelry manufacturer) I take often, there are certainly nuances (for example, the earrings are constantly darkened, often have to clean), but some charms were tested for silver. Photo attached, charm advise, it will really decorate your bracelet.
My Brightest and sparkling charm! Very juicy and fun.
excellent
All very good quality and very fast shipping.
Everything is cool and fast, but they are very small than i expected.
On the outside of the pebbles and on the other just enamel orange, but still beautiful charm.
This charm is beautiful and matches the description read indeed attendance is much nicer I absolutely love thank you one thousand and obviously recommend the store and the item. TO early to others shop gorgeous…
Everything as always!! Just super!!!! And the charms and the store. I recommend.
I just have no words!! Elegant, beautiful. performance on the level! Favorite store. Shipping super fast. Definitely i will buy more